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Mising amulets

I sent e-mails around 5-6 to your moderators,i post in forum about missing amulet,remains to receive 270k spirit essence after the last Cs-Tycoon and i didnt receive nothing.They sent me the amulet from Hecate without inscription IX and level 0,but they compesate this with another glitch or bug,when i go in Homestead and i start to buy lower amulets and spirit essence from Magic Shop in the moment when i open Magic House to upgrade the amulets from the heroes the amulet Adv.Godly Bow from Firequeen has dissappear....I say several times and i specified to receive what i lost and for what i spend my time and days..It's my work and  i didnt receive for free....

      NakedSanta69  lvl.100

                      Server ud4

Hi,
Sorry for keep you wait.
Your issue is in checking, we will reply you from mail once we got any response from develop team.
Please rate this reply here:
https://zh.surveymonkey.com/r/L6YK5N8

With kind regards,

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I hope to receive an answer in the next months because i wait for over 2 weeks to solve the problem with spirit essence lost from the Adv.Death Howl and now is the problem with the amulet from Firequeen....I hope to receive back the the amulet Adv.Godly Bow and the resources lost to raised back at Celestial +100...

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I am sorry of hearing that another amulet lost in your account. We've mailed back to you and asked for the information need, please have a  check.
Please rate this reply here:
https://zh.surveymonkey.com/r/L6YK5N8

With kind regards,

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