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Banned From The Chat

I went to advertise my sale through the market and I was banned from the chat. Happened to my guild friends too. Server 1
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same for me. haven't gotten a response for ages now

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Hi, I checked both of your characters, you are not muted.
Please note that if you send selling diamonds or any words relate to it, you will be muted automatically by the system itself.
If you have any other problem, contact us again.
Please rate this reply here:
https://zh.surveymonkey.com/r/L6YK5N8

With kind regards,

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