Back Forum New

Cant top up

Hey, I know I have money on my card but its like paypal wont let my money go through. Is there any way to either fix that or not use paypal because even when i click on the visa/master card option it takes me to paypal

What does it show when you charge? Do you have any screenshot?
Please rate this reply here:
https://zh.surveymonkey.com/r/L6YK5N8

With kind regards,

TOP

Pre-paid failure or cancelled!
If you have any questions, please contact our customer service personnel.
thats the message i get following the paypal screen that says it cannot process my order at thiss time

TOP

Did you contact paypal?

Could you please upload screenshot of the showing, I will contact paypal for you as well.
Please rate this reply here:
https://zh.surveymonkey.com/r/L6YK5N8

With kind regards,

TOP

I contacted them and they say its my card blocking the payment for some reasonso ill contact them now

TOP

:)

there is ss

top up fail

top up fail.PNG
top up fail.PNG

TOP

Any feedback from paypal?
Please rate this reply here:
https://zh.surveymonkey.com/r/L6YK5N8

With kind regards,

TOP

the same with me. i cant charge money with paypall.
ua10 S68 uc2

TOP

Please contact paypal first.

If you have any other problem, contact us again.
Please rate this reply here:
https://zh.surveymonkey.com/r/L6YK5N8

With kind regards,

TOP

I would assume it is the fraud prevention, I had it before where they see unusual transactions on your account, so they put a block on your account till you acknowledge the transactions

TOP

Back Forum